Job Details

Home Care Scheduling Coordinator

United Talent Staffing is seeking a dependable and compassionate Home Care Scheduling Coordinator to join a growing team! This position is perfect for someone who thrives on organization, enjoys working with people, and wants to play an important role in ensuring clients receive the care and support they need.

Position Details

• Position: Home Care Scheduling Coordinator
• Pay Rate: Based on Experience
• Schedule: Monday–Friday, 8:30 AM–4:30 PM
• Additional Requirements: Shared evening and weekend on-call responsibilities

What You'll Be Doing

• Coordinate and maintain caregiver schedules using scheduling software.
• Match caregivers with clients based on individual needs, preferences, availability, and qualifications.
• Manage scheduling changes, fill open shifts, and quickly resolve coverage gaps to ensure uninterrupted client care.
• Communicate with clients, families, caregivers, and office staff to address scheduling needs, concerns, and service requests.
• Maintain accurate client and caregiver records, scheduling updates, and service notes within the software system.
• Research and resolve scheduling challenges, client concerns, and caregiver issues while ensuring timely follow-up.
• Assist in identifying staffing needs to maintain appropriate caregiver coverage.
• Perform general administrative duties, including answering phones, maintaining files, processing documents, and supporting daily office operations.
• Participate in a rotating on-call schedule to address evening and weekend scheduling emergencies.
• Maintain confidentiality, follow regulations, and support company policies and quality standards.

What We're Looking For

• Previous home care scheduling experience preferred.
• Strong organizational skills and exceptional attention to detail.
• Ability to multitask, prioritize responsibilities, and adapt quickly to changing schedules.
• Proficiency with computers, scheduling software, and general office applications.
• Excellent communication, customer service, and problem-solving skills.
• Professional and friendly telephone etiquette.
• Strong time management skills and the ability to work independently.
• Compassionate, patient, and positive attitude when working with clients and caregivers.
• Ability to remain calm under pressure and find solutions in a fast-paced environment.
• Professional written and verbal communication skills.

Why This Opportunity? As a Home Care Scheduling Coordinator, you'll be more than someone who manages schedules. You'll be a vital connection between caregivers and the individuals who depend on them. Your organization, communication, and problem-solving skills will help ensure clients receive dependable care while supporting the caregivers who make it possible.