Job Details

Security Officer Front Desk Operations

As a Security Officer Front Desk Operations in Charleston, WV, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a financial institution location, you will provide a welcoming presence, support access control and visitor procedures, and respond to security-related concerns. You will deliver exceptional customer service while using computer-based systems and communicating professionally with employees and visitors. Join Allied Universal, where agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $16.56 / Hour

Job Schedule:

DayTime

Mon 11:00 PM - 07:00 AM

Fri 03:00 PM - 11:00 PM

Sat 07:00 AM - 07:00 PM

Sun 07:00 AM - 07:00 PM

What You'll Do:

• Provide customer service to employees, visitors, and clients at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Serve as a front-desk point of contact by greeting visitors, verifying identification and appointments, issuing visitor credentials, and directing guests according to location procedures.
• Monitor access to the lobby and controlled entry points, help to deter unauthorized access, and maintain accurate visitor and delivery records.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating concerns according to established procedures.
• Maintain awareness of activity in the reception area and promptly report suspicious activity, policy concerns, and security-related issues to appropriate personnel.

Minimum Requirements:

• Access control and badge system experience is preferred.
• Customer service experience is preferred.
• Comfort with using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1741513