Job Details

Help customers, pharmacies, and providers with pharmacy benefits, billing, and coverage questions.Fast-paced, high-volume role focused on excellent service and problem-solving.What You'll Do:Answer inbound calls and resolve issues using multiple computer systems.Document interactions and strive for first-call resolution.Meet quality, productivity, and attendance expectations.Why Join Ibex:Work from home with paid training and supportive leadership.Enjoy career growth, recognition, and comprehensive benefits.Ibex is a global provider of customer experience solutions, supporting clients with customer service and back-office operations. It offers a supportive, team-focused culture with paid training, career growth opportunities, and remote work options.#J-18808-Ljbffr