Job Details

Zoning Enforcement And Compliance Officer

The purpose of this class within the organization is to ensure enforcement and compliance of the City of Charleston Zoning Ordinance and the State Building Codes as adopted by the city as they pertain to existing structures and properties within the City of Charleston.

This class works under general supervision, independently developing work methods and sequences.

Essential Functions:

Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constituents.

Contributes towards the department's mission by continuously striving to meet expectations, strategic goals and objectives.

Schedules and completes scheduled residential rental property inspections.

Receives and investigates complaints from various sources for code violations in a timely manner.

Issue warning letter(s), fines, or citation / summons to court if code violations are found.

Testifies in municipal court with appropriate documentation to clearly articulate facts to the Municipal Judge and City Attorney.

Researches and contacts owners of structures via letter, phone or court citation and secures their signature on demolition agreements; listens to complaints of potential for all code violations.

Coordinates title search and asbestos survey request/receipt and reviews; contacts any necessary lien holders regarding potential demolition.

Performs various administrative work; enters and updates data in the Tyler Enterprise Permitting and Licensing Module; creates and maintains files; forwards invoices with appropriate paperwork for payment.

Attends and speaks at community meetings and speaks to groups and other peers on property maintenance, crime and other issues when necessary.

Corresponds with utility companies concerning electric drops.

Investigates un-permitted work.

Performs site checks, takes photos and documents information for Historic Preservation Clearance.

Additional Duties:

Initiates and oversees asbestos removal based on survey results.

Orders demolition and reseeding of lots.

Updates the Property Maintenance Manual with new codes, computer processes, or new legal information such as state regulations.

Creates any in-house publications, pamphlets, flyers, or print materials.

Enters employee time and leave into timekeeping system.

Studies building code; attends seminars to maintain ICC-PM certifications.

Performs related work as assigned.

Responsibilities, Requirements and Impacts:

Data Responsibility:

Gathers, organizes, analyzes, examines or evaluates data or information and may prescribe action based on these data or information.

People Responsibility:

Provides information, guidance or assistance to people that directly facilitates task accomplishment; may give instructions or assignments to helpers or assistants.

Asset Responsibility:

Requires minimum responsibility for only small quantities of low cost items or supplies where opportunities for achieving economies or preventing loss are negligible.

Mathematical Requirements:

Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percents.

Communications Requirements:

Reads technical instructions, procedures manuals and charts to solve practical problems, such as assembly instruction for tools, routine office equipment operating instructions, and in drawing and layout work; composes routine reports and specialized reports, forms, and business letters, with proper format; speaks compound sentences using normal grammar and word form.

Judgment Requirements:

Responsible for long range goals, planning and methodologies. Decision-making is focus of the job, affecting entire organization and surrounding population; works in an unstable environment with frequent and significant changes in conditions.

Complexity of Work:

Performs skilled work involving rules/systems with almost constant problem solving; requires normal attention with short periods of concentration for accurate results and occasional exposure to unusual pressure.

Impact of Errors:

The impact of errors is moderately serious - affects work unit and may affect other units or citizens.

Physical Demands:

Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or considerable skill, adeptness and speed in the use of the fingers, hands or limbs in tasks involving close tolerances or limits of accuracy.

Equipment Usage:

Handles or uses tools or work aids involving some latitude for judgment regarding attainment of a standard or in selecting appropriate items.

Unavoidable Hazards:

Involves routine and frequent exposure to traffic; moving machinery.

Safety of Others:

Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.

Minimum Education and Experience Requirements:

Requires High School graduation or GED equivalent.

Requires some experience in demolition inspection or closely related experience.

Special Certifications and Licenses:

Must possess or obtain within one year of hire date ICC Property Maintenance Certification and State of West Virginia Property Maintenance Inspector License.

Valid Driver's License

Core Competencies:

Knowledge, Skills & Abilities:

Accountability - takes responsibility for own actions.

Adaptability - responds positively to change.

Communications - listens, speaks and/or writes in a clear, concise and respectful manner.

Customer Service - provides courteous, accessible and quality assistance to internal and external customers.

Initiative - takes proactive action to complete work or resolve issues

Judgment & Decision Making - evaluates issues and makes sound factual decisions.

Professional Development - seeks opportunities to enhance technical skills and job knowledge.

Teamwork & Cooperation - collaborates with others to fulfill the City's vision and achieve departmental goals and strategic objectives.

Additional Qualifications:

Must have the ability to provide documentation verifying legal work status.

Ability to read and speak the English language proficiently in order to communicate and interact with others; to understand and interpret safety instructions; and to respond to internal and external inquiries.

Ability to understand and comply with City and departmental guidelines, policies, procedures and expectations.

This job description has been designed to indicate the general nature and level of work that may be performed by an employee. It is not designed to contain or be interpreted as a comprehensive inventory or list of all of the duties, responsibilities and qualifications required of employees assigned to this job. Supervisors/Managers and/or Department Heads may also assign additional or other lawful duties as may be necessary and/or required. The City reserves the right to modify or change this job description at any time, for any lawful reason, with or without notice. This job description is not, and should not be construed or implied to be a contract, promise or guarantee of continued employment.

Americans with Disabilities Act Compliance

The City of Charleston, WV is an Equal Opportunity Employer. The ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.