Job Details

Technical Program Manager

Visa Commercial Solutions (VCS) is a key portfolio within the Commercial and Money Movement Solutions (CMS), delivering payment solutions and associated services to clients around the globe. The VCS PMO team works collaboratively with Product Development, Product Management, Operations & Infrastructure, Cybersecurity, Client Services, and other enterprise teams across global and regional stakeholders, ensuring alignment, governance, execution, and delivery of strategic initiatives. The Technical Program Manager will act as a key PMO leader responsible for driving the successful planning, coordination, and execution of complex programs composed of multiple interdependent initiatives across product and technology teams. This role requires a highly proactive, execution-driven leader who can operate effectively in a fast-paced, highly matrixed, and ambiguous environment. The candidate will play a critical role in aligning teams, managing dependencies, and ensuring delivery of high-impact initiatives tied to business and technology outcomes. This position combines program-level leadership with the ability to step into hands-on project execution when needed, ensuring continuity, momentum, and delivery under changing priorities or resource constraints. The ideal candidate is not just a facilitator or tracker, but a strong driver of execution who ensures commitments are delivered, demonstrates ownership, and brings structure to complex environments.

Essential Functions:

• Lead and coordinate large-scale programs composed of multiple interdependent initiatives
• Orchestrate execution across Product, Engineering, Operations, Infrastructure, Cybersecurity, and Client Services teams
• Manage cross-program dependencies, risks, and trade-offs
• Drive accountability across stakeholders without direct authority
• Ensure end-to-end readiness for key milestones, releases, and program deliverables
• Step in to unblock teams, drive decisions, or lead execution directly when required
• Drive execution frameworks (Agile or hybrid) and support detailed execution when needed
• Provide executive-level reporting with clear risks, trade-offs, and decisions required
• Use tools such as Jira, Jira Align, Confluence, Excel, Power BI, Tableau to drive transparency
• Promote execution discipline and continuous improvement

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 7+ years of experience in program or project management within technology or product environments
• Proven experience managing complex, cross-functional initiatives involving multiple teams and stakeholders
• Strong ability to operate in ambiguous, fast-changing, and highly matrixed environments
• Experience driving execution and accountability without direct authority
• Solid understanding of Agile, Scrum, Kanban, SAFe, or hybrid delivery models, with the ability to apply them pragmatically
• Experience with tools such as Jira, Jira Align, Rally, Confluence, Tableau, Power BI, Excel, or similar
• Strong communication skills in English, with the ability to influence stakeholders and communicate effectively at executive level
• Strong organizational, analytical, prioritization, and problem-solving skills
• Ability to collaborate effectively across global teams and time zones
• Ability to understand technical concepts and work closely with engineering teams, without requiring hands-on development expertise
• Experience in payments, fintech, banking, financial services, or enterprise technology
• Experience managing large-scale programs with regional or global scope
• Familiarity with software development lifecycle, release management, and production readiness
• Experience with budgeting, forecasting, and program financial management
• Certifications such as PMP, PgMP, SAFe, or Agile-related certifications
• Experience leveraging analytics, dashboards, or automation tools to improve delivery visibility

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.