Job Details

Nature of Work

Join our team at PEIA! This position performs day-to-day mailroom operations for the Public Employees Insurance Agency (PEIA). The ideal candidate will manage the efficient handling of incoming and outgoing mail, including high-volume distributions for state agencies, city governments, and universities. This role requires organizational skills, attention to detail, and the ability to maintain an efficient mailroom environment.

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Examples of Work

Duties and Responsibilities:

• Mail Operations: Open, sort, and distribute incoming mail; prepare and transport outgoing mail; process packages and supplies to distribution points.
• Administrative Support: Scan, index, and prepare documents, checks, and invoices for processing.
• Equipment & Supplies: Maintain, clean, and operate mailroom equipment; monitor, order, and distribute agency supplies.
• Documentation & Compliance: Maintain clutter-free workspace, research unidentified mail using multiple systems, and adhere to strict confidentiality protocols (HIPAA/PHI/EPHI)
• Knowledge of US mail regulations and mailing procedures.

• Ability to lift heavy boxes/bags.
• Proficiency in organizing and maintaining a professional, clutter-free work environment.
• Ability to interpret rules, regulations, and policies while dealing with sensitive issues in a controlled manner.
• Strong verbal and written communication skills for interacting with members, retirees, providers, and state/local government agencies.
• Work as a positive and productive team member.

Minimum Qualifications

• Training: Graduation from a standard high school or the equivalent.
• Experience: Four years of full-time or equivalent part-time paid clerical experience, including two years working with insurance claims, benefits, premium collection, or insurance eligibility.