Job Details

Protection Specialist

A Protection Specialist will conduct unarmed foot and/or vehicle patrol (interior and/or exterior). Additional duties include control access and egress; monitor CCTV; compose reports; deter criminal activity and misconduct. AGB's policies and procedures.

General Duties:

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post orders
• Provide assistance to customers, employees, and visitors in a courteous and professional manner
• Assists persons who require directions or general information
• Perform other duties as assigned

Minimum Qualifications:

• A high school diploma or G.E.D preferred
• A valid driver's license
• United States Citizenship
• CPR Certified
• Certified Customer Service Training
• 18 years of age at the time of application submission
• Must maintain strict professionalism and confidentiality in dealing with sensitive information
• Must follow all AGB policies and procedures
• Ability to effectively understand and communicate in English (verbally and in writing)
• Highly accountable, reliable, and prompt, with a strong work ethic
• Must display exceptional customer service and communication skills
• Remain flexible to ever changing environments; adapt well to different situations
• Ability to maintain satisfactory attendance and punctuality standard
• Neat and professional appearance
• Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
• Ability to sit at a desk for a large portion of the day
• May require periods of walking throughout the facility
• Ability to effectively operate and utilize a computer
• Must be able to work longer hours based on departmental needs
• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Occasionally bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 40 pounds
• Run as needed
• Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Work in various environments including adverse outdoor conditions such as cold, rain or heat
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments

Hiring Requirements:

• Valid PERC card
• Valid FOID card (if applying for Armed)
• Clean Driving Record
• Valid 20-hour/40-hour security training certificate
• Pass a pre-employment drug screen and background check
• Must be able to work standard hours including weekends, evenings, and overnight