Job Details

Duties:

- Greet and welcome guests in person and via phone in a friendly and professional manner

- Take customer orders accurately and efficiently

- Serve food and beverages promptly

- Handle guest inquiries and resolve any issues or complaints

- Operate the Toast POS system for order processing

- Maintain cleanliness and organization of carryout areas

- Collaborate with kitchen staff to ensure timely delivery of orders

- Uphold high standards of customer service and satisfaction

Experience:

- Familiarity with Toast POS system is a plus

- Strong communication skills to interact effectively with guests and team members

- Knowledge of food service industry practices

- Experience in restaurant or similar setting is beneficial

- Ability to handle guest relations professionally

- Proficiency in phone etiquette for taking guest orders or handling inquiries