ServiceNow ITAM Leadership & Administration - Serve as the primary technical and operational owner of Encovas ServiceNow HAM and SAM modules. - Lead configuration improvements, workflow enhancements, and lifecycle automation within ServiceNow ITAM. - Ensure asset data accuracy through proactive monitoring, reconciliation, and governance controls. - Partner with ServiceNow platform owners to design scalable, maintainable ITAM solutions. - Lead integrations between ServiceNow and procurement, inventory, CMDB, and endpoint management systems. - Provide guidance and mentorship to junior ITAM staff and cross-functional contributors. Hardware Asset Management (HAM) - Oversee and optimize the full hardware lifecycle: request, procurement, receipt, deployment, maintenance, recovery, and disposal. - Track laptops, desktops, peripherals, mobile devices, server compute equipment, network equipment, and other IT assets. - Coordinate with asset owners, procurement teams, and managed partners to en...IT, Management, Administrator, Senior, Software, Operations, Technology, Insurance