Job Details

GovCIO is seeking a RES Help Desk Supervisor to lead remote Help Desk Engineers in providing support for Veteran Affairs' new system. The role requires a bachelor's degree and extensive experience in helpdesk operations, with strong communication and organizational skills being vital. Responsibilities include troubleshooting, conducting training sessions, managing ticket systems, and maintaining documentation. The salary ranges from $67,000 to $80,000 per year, complemented by various employee benefits including a flexible work environment and development programs.#J-18808-Ljbffr