Napa Auto Parts - - Responsibilities: Perform on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs; Diagnose problems with equipment, assess extent of the problem, document findings, and decide whether to repair or replace parts; Provide technical support and training to customers on operational or maintenance aspects of system equipment; Communicate technical information to technical and non-technical stakeholders to ensure customer satisfaction; Perform on-site services for new and existing clients, including emergency repairs and equipment upgrades on a 24/7 on-call basis