Job Details

Cengage Group is hiring for a Support role based in Charleston, West Virginia. This position provides remote support for customers using Cengage's digital solutions in educational settings. Responsibilities include troubleshooting technical issues, documenting interactions, and communicating effectively with customers. Applicants should be high school graduates with strong analytical skills and a good understanding of operating systems. Benefits include healthcare coverage starting day one, vacation accrual, and a 401K plan.#J-18808-Ljbffr