CAI is looking for a bilingual Service Desk Analyst to provide Level 1 technical support remotely. The role includes diagnosing and resolving technical issues for users through various communication channels. Candidates should have at least 6 months of customer service experience and a strong work ethic. The position offers $18.00 per hour, medical benefits, and a flexible work schedule, primarily during 2nd shift hours.#J-18808-Ljbffr