The Kroger Company - 3060 Ray Park Blvd - Responsibilities: Practice and promote exemplary customer service, including greeting every customer, answering questions, and offering information and suggestions of products.; Respond to all customer calls or requests within 24 hours.; Schedule and execute engagement events by conducting in-store tastings, following the division specials promotions calendar, and supporting tastings scheduled through third parties.; Gain and maintain knowledge of products sold, pronunciation, origin and definition of industry terms.; Execute the adult beverage category display plans and special in-store promotions in consultation with store management.