Owens & Minor Global - - Responsibilities: Develops and maintains strong, account-specific operational processes and performance with the customer.; Performs duties on-site with the customer, reacting in a timely manner to customer information and requests.; Manages and ensures contract compliance to all agreed terms and conditions.; Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer.; Acts as liaison between the Hospital and division department heads to ensure smooth conversions.