Job Details

A company is looking for a Sr. Principal Infrastructure Engineer.Key ResponsibilitiesDesign, develop, configure, and customize ServiceNow applications, workflows, and business processesManage day-to-day platform administration, including user roles, ACLs, and catalog maintenanceImplement and maintain ITSM and CSM functionalities to align with business requirementsRequired QualificationsAny graduate with 5 to 10+ years of relevant ServiceNow experienceSolid hands-on experience with Glide Record queries in client scripts and business rulesProven experience designing solutions in Flow DesignerExperience in Customer Service Management (CSM) and Retail Service Management (RSM) modulesCertifications: ServiceNow Certified System Administrator (CSA) and ITIL v3 Foundation certification