Job Details

A company is looking for an Internet Help Desk Travel Advisor to join their Travel Contact Center Team.Key ResponsibilitiesProvide exceptional customer service by answering telephone calls and emails related to website inquiriesAssist members with travel tool usage and resolve website-related issuesComplete air, car, and hotel reservations using appropriate software and assist with online transactionsRequired QualificationsHigh School diploma or equivalentTwo (2) years of Travel Advisor experienceTwo (2) years of customer service experienceCompetent PC usage with experience in Microsoft Office and email systemsKnowledge of an automated airline reservation system preferred