Napa Auto Parts - - Responsibilities: Performs on-site belt installation, splicing, and preventative maintenance and occasional call outs for emergency repairs.; Diagnose problems with equipment, assess the extent of the problem, document findings, make decisions to repair and/or replace parts.; Provides technical support and training to customers on operational or maintenance aspects of system equipment.; Communicates technical information to technical and non-technical stakeholders and meets customers daily or as required to ensure high levels of customer satisfaction.; Performs on-site services for new and existing clients, which may include on-site emergency repairs, equipment servicing and equipment upgrades on a 24/7 on-call basis.