Job Details

Remote Customer Service Associate Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals.
We focus on creating opportunities for university students and recent graduates who want togain global work experience without leaving their home country. Our partners in the US are looking for bright, adaptable, and motivated individuals to join their teams and contribute to world-class service delivery.
Many of our candidates are students or young professionals who are eager to develop professional skills while earning a stable income. By joining through Voice Dream LLC, youll have access to structured training, ongoing coaching, and the chance to work with American-level business standards all while building your resume and career prospects.
Job Description Position Overview
Remote Customer Service Associate were looking for motivated individuals to join our team. This is an entry-level role that includes comprehensive on-the-job training . A minimum 9-month commitment is required.
Qualifications
Strong verbal and written communication skills
Basic computer proficiency
Fluent in English
Dependable, eager to learn, and open to feedback
Must maintain perfect attendance during the initial training period (approximately 2 weeks)
Technical Setup Laptop Requirements:
Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+
Audio Equipment:
Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)
Internet Connection:
Wired LTE router using a SIM card and connected by cable
Wi-Fi or mobile hotspots will not be accepted
Schedule & Compensation:
Full-time: 5 days per week, 89 hours daily
Base pay with potential performance-based incentives
Participate in two annual company events
Key Responsibilities:
Manage inbound and outbound customer calls
Handle inquiries and provide appropriate solutions
Accurately document interactions and follow company scripts
Maintain professionalism and a distraction-free workspace