Job Details

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an opendoor culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.

Job Summary:

The Field Operations Manager is a key leadership role responsible for overseeing day-to-day field execution of data center fit-out projects focused on telecommunications infrastructure. This includes conveyance installation, structured cabling, fiber optic installation and splicing/testing, rack & cabinet deployment, labeling/patching, and all associated white-space construction activities.

The Field Operations Manager ensures projects are executed safely, efficiently, and in alignment with schedule, quality standards, and customer expectations. This role serves as the primary link between the field installation teams (Construction Managers, General Foremen, Foremen, Technicians, and Subcontractors) and the Project Management organization, ensuring seamless coordination and communication.

Job Duties and Responsibilities:

Field Leadership & Supervision

• Lead day-to-day field operations across multiple scopes within the data center (conveyance, cabling, fiber, racks, etc.).
• Work closely with Construction Managers and General Foremen to plan and sequence daily and weekly activities.
• Ensure all field teams-including W2 technicians, union labor, and subcontractors-are adequately staffed, directed, and supported.
• Oversee adherence to quality control processes, installation standards, and customer specifications.

Project Coordination

• Coordinate task schedules, work assignments, material needs, and manpower distribution to ensure alignment with overall project plans.
• Partner with the Project Manager and Project Coordinators to communicate progress, risks, and mitigation strategies.
• Provide daily updates to PMO/Project Controls on percent complete, production, constraints, and upcoming activities.
• Assist in maintaining two-week look-ahead and daily task plans.

Safety, Quality, and Compliance

• Ensure all field teams follow company safety policies and data center site-specific requirements.
• Conduct routine safety walkthroughs and reinforce a culture of safety and accountability.
• Oversee quality checks related to structured cabling, fiber installation, splicing/testing, labeling, and documentation.
• Ensure compliance with ANSI/TIA, BICSI, and customer standards for installation and testing.

Labor & Subcontractor Management

• Direct and monitor subcontractor performance; escalate issues to leadership as required.
• Validate workforce counts, timecards, and production metrics daily.
• Coordinate onboarding, training needs, and performance improvement for technicians and foremen.

Material, Tools, and Equipment Oversight

• Ensure appropriate materials, tools, and consumables are available to support installation work.
• Coordinate with logistics and procurement teams for timely delivery of components.
• Minimize waste, prevent shortages, and help maintain accurate inventories.

Reporting & Documentation

• Issue daily progress reports, production metrics, constraint logs, and issue tracking updates.
• Maintain accurate as-built notes and field documentation to support the PM team.
• Assist with turnover package documentation for fiber test results, labeling, and rack/cabinet records.

Required Qualifications:

• 5-8+ years of experience in telecommunications installation within data centers or mission-critical environments.
• 3+ years of field leadership experience (Foreman, General Foreman, Construction Manager, etc.).
• Strong proficiency in structured cabling, tray systems, fiber installation, splicing/testing, and rack installation practices.
• Ability to read and interpret construction drawings, riser diagrams, rack elevations, and pathway plans.
• Excellent communication skills with the ability to coordinate across multiple teams.
• Experience supervising union labor (IBEW preferred) and subcontractors.
• Strong understanding of safety best practices and quality control processes.

Preferred Qualifications:

• BICSI Technician or equivalent certification (e.g., Installer 2 Copper/Fiber).
• Data center construction experience with major hyperscale clients (AWS, Microsoft, Oracle, Meta, etc.).
• Familiarity with Procore, NetSuite, or similar project management tools.
• Knowledge of OTDR/OLTS testing, fusion splicing, and fiber characterization documentation.
• Ability to thrive in fast-paced, high-growth, multi-project environments.

Key Competencies:

• Leadership & team coordination
• Planning and task sequencing
• Field problem solving
• Strong communication and reporting discipline
• Quality & safety orientation
• Customer-focused mindset
• Ability to manage high-volume workloads and tight deadlines

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

EEOC-Minority/Female/Disability/Veteran

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.