Job Details

Salary: $40,430.00 - $64,073.00 Annually
Location : Kanawha County, WV
Job Type: Full-Time Permanent
Job Number: PSC2600008 PSA
Department: Public Service Commission
Opening Date: 03/27/2026
Closing Date: 4/11/2026 11:59 PM Eastern
LOCATION OF VACANCY: KANAWHA

Nature of Work
County of Vacancy: Kanawha

Number of Vacancies: 1

Under general direction of the Director, provides administrativesupport in matters often requiring discretion and confidentiality. This position may also support Division Managers/Supervisors with administrative tasks. Specific duties include: compose correspondence, schedule meetings, maintain and order office supplies, scan and handle other duties and specialprojects as assigned. Modify, develop and implement work processes such as seminar preparation and division databases. Assign infrastructure applications case work to personnel in Division, if needed. Recommend changes in law, rules and regulations as a result of work experience with utilities and customers. Make recommendations to Director regarding Division's operational procedures, manage and troubleshoot the division's designated copier, fax and other office equipment. Plan, assign and review work of Secretary 1. Receive, sort, stamp and distribute mail for the Water and Wastewater Division, including stamping correspondence. Receive telephone calls and route to appropriate personnel. Type confidential documents including personnel matters. Collect time and attendance records. Monitor and prepare purchase orders and expense accounts adhering to the PSC policies. Provide support for the Division as needed, including scheduling of pool vehicles, scanning, and maintaining databases and records. Perform other related duties as required.

***See the special salary range for the Public Service Commission below.
Click The APPLY Link To Apply Online.
INSTRUCTIONS TO APPLICANT:
You must submit an application for each position of interest.
Your complete work history is used to qualify you for positions. Please be as detailed as possible and list all of your past employment in the Work Experience section of your application or you may attach it to your application with a resume.
If you have not previously submitted a copy of your official transcript or diploma, or licensure or training earned, you may attach it to your application or email it to ...@wv.gov
If you have already submitted copies of these documents with other applications, please do not resubmit. You may contact Staffing & Recruitment at 304-###-#### if you have any questions.
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Minimum Qualifications

TRAINING: Graduation from a standard four-year high school or the equivalent.

EXPERIENCE: Six years of full-time or equivalent part-time paid experience in secretarial work, two years must have included administrative support or complex clerical duties.
SUBSTITUTION: Successful full-time study in an accredited college or university, or resident business or vocational school training may be substituted through an established formula for the required experience.
***Your complete work history is needed to qualify you for positions. Please be as detailed as possible and list all of your past employment.***
Other Information
PSC salary exemption per West Virginia Code §24-1-1

Special salary range for the Public Service Commission:

The Public Service Commission has established a salary range of $40,430 to $64,073 for this classification.
State employment offers a variety of benefits.
01

The minimum qualifications for this job title are as follows:TRAINING: Graduation from a standard four-year high school or the equivalent.EXPERIENCE: Six (6) years of full-time or equivalent part-time paid experience in secretarial work, two years must have included administrative support or complex clerical duties.SUBSTITUTION: Successful full-time study in an accredited college or university, or resident business or vocational school training may be substituted through an established formula for the required experience.Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resume in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resume.Before answering the following questions, please familiarize yourself with the official West Virginia Division of Personnel definitions for "administrative support" experience, "clerical" experience, and the terms "complex" to help guide your response in determining whether or not you have the required two (2) years of program administration and/or complex clerical experience:"Clerical" - Work which typically involves a variety of office duties involving established procedures, forms and deadlines. Includes processing of routine and non-routine information and documentation, operation of computers, office equipment and various software, greeting customers/visitors or others to exchange information, handling general emails and other correspondence and routing questions received from email and other correspondence, the organization's website and/or social media platform to the appropriate person. May involve handling money and/or negotiables requiring basic math skills. May involve limited routine data entry. May involve confidential contacts/information."Complex" - Work in which assignments consist of unusual, difficult or exceptional matters encountered in the work, which are completed by modifying approaches, methods or techniques.NOTE: The hiring agency may conduct a keyboarding test for this position. Examples of qualifying routine office work/clerical experience include but are not limited to the following job duties:Answering the telephone Greeting customers/visitors to exchange informationFilingReceiving, sorting and distributing mailOperating computers, office equipment and various software programsTyping a variety of documentsCollecting, receipting, counting and depositing moneyPosting information such as payrollKeeping a schedule for a manager or staff membersExamples of COMPLEX clerical experience include but are not limited to the following job duties:*Creating spreadsheets with formulas and pivot tables (such as Microsoft Excel & Google Sheets)*Creating and maintaining databases and/or producing database reports (such as SQL reports or Crystal)*Creating and editing presentations (such as using Microsoft PowerPoint or Google Slides)*Developing and implementing surveys to conduct research (writing survey questions, compiling the data and preparing reports that summarize the results.Examples of Administrative Support duties include but are not limited to:*Submitting requests to post job vacancies.*Processing "new hire" paperwork for new employees (ensuring that proper tax, payroll and insurance documents are filled out properly and submitted to the appropriate agencies.)*Performing payroll duties such as keeping accurate time sheets, reconciling time cards, reviewing pay sheets for correctness, fixing errors and submitting to managers/supervisors for approval)*Using a state issued purchasing card ("P-Card") to purchase goods and services in accordance with State purchasing policies and procedures.*Creating and reviewing purchase requisitions to make sure they are correct and are in compliance with State purchasing policies and procedures.*Creating, implementing and tracking a department or agency budget*Acting as a project coordinator (assigning & delegating tasks, developing a time table to make sure that the project stays on schedule, using spreadsheets or other project management software to organize tasks and track the project to make sure that timelines are met and all tasks are completed).*Supervising clerical office staff.Keeping the above definitions in mind, how do you qualify for this job title?

• I have high school (or the equivalent) AND six (6) years of full-time or equivalent part-time paid experience in secretarial work, two (2) years of which included administrative support or complex clerical duties.
• I have at least sixty (60) semester hours and/or an Associate's degree from an accredited college or university AND four (4) years of full-time or equivalent part-time paid experience in secretarial work.
• I have a Bachelor's degree from an accredited college or university AND two (2) years of full-time or equivalent part-time paid experience in secretarial work.
• I have a Bachelor's degree AND at least thirty (30) semester graduate hours OR a Master's degree.
• I have a Bachelor's degree AND a combination of graduate semester hours and full-time or equivalent part-time paid experience in secretarial work to equal a total of six (6) years.
• I do not meet any of the above training and experience requirements. PLEASE DO NOT APPLY.

02

Referring to the above definitions and job duty examples: how many years of paid administrative support and/or complex clerical experience do you have? Please note that, unlike question #1 (which asks how you meet the minimum qualifications), THIS question is asking about how many years of actual on-the-job administrative support experience and/or complex clerical experience that you have; please do not include any study in an accredited college or university, or resident business or vocational school training in reporting this total.

• I have less than two (2) years of paid administrative support and/or complex clerical experience.
• I have two (2) but less than three (3) years of paid administrative support and/or complex clerical experience.
• I have three (3) but less than four (4) years of paid administrative support and/or complex clerical experience.
• I have four (4) but less than six (6) years of paid administrative support and/or complex clerical experience.
• I have six (6) but less than eight (8) years of paid administrative support and/or complex clerical experience.
• I have eight (8) or more years of paid administrative support and/or complex clerical experience.

03

Please provide details of your education, starting with your highest level attained. For each entry, include the degree/certificate earned, major/field of study, dates attended/graduated, and the name of the institution.Use the following examples:

Degree: Bachelor of Science in Business Administration (Accounting) 12/09/2023 West Virginia State University

Some college: 36 semester hours Spring 2021-Fall 2021 Marshall University

Vocational: 580 Clock Hours in Arc Welding May 2023 Ben Franklin Career Center

Licensure/Certification: West Virginia Professional Engineering License 2024

If you have no relevant training or education to document, please type "NONE" here.NOTE: If you previously selected "Some College" or "Technical College" as your highest level of education, you MUST provide details of your hours and school(s) attended below. Failure to provide these details may result in being rejected for this position.
04

Were all of the jobs listed on your application or resume full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".
05

Were all of the jobs listed on your online application or resume paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes".Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.
06

WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION:Unofficial transcriptsHigh school diplomas or transcriptsBirth certificatesSocial Security CardsDriver's LicensesPassportsThese documents will be removed from your profile if submitted.Degrees earned outside of the United States MUST be evaluated for United States equivalency by an organization approved by the National Association of Credential Evaluation Services (N.A.C.E.S.) or the Association of International Credential Evaluators (A.I.C.E.). Additional information is available at: and: attach each document only once. You do not have to attach it every time you apply online, as we will keep a secure copy attached to your online account.I have read and understand these instructions and have not attached any of the unaccepted documents.

• Yes
• No

07

AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related informationcontained in this application. I release the State of West Virginia and any agent acting on its behalf from any and allliability by reason of the request for such information. I further authorize and request each former employer,educational institution, or organization (including law enforcement agencies) to provide all information that maybe sought in connection with this application.

• I consent to the above statement.

Required Question