Job Details

Child Support Enforcement Caseworker

Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information.

Minimum qualifications include a bachelor's degree from an accredited college or university. Alternatively, successful completion of a paralegal or legal secretarial training program may substitute for two years of the required training. Full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney or in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing may substitute for the required training. As an Economic Service Worker or Family Support Specialist may also substitute for the required training. Special requirement may include a valid driver's license and availability of a vehicle for continuous use.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.