Job Details

Bass Pro Shops - - Responsibilities: Oversee and drive the CLUB credit program and CLUB customer experience culture throughout the store; Coach and train store leadership, peers, and outfitters, including CLUB 101 onboarding; Develop and implement strategies to improve the CLUB customer experience and meet key CLUB metrics; Recruit and retain great talent, build and maintain strong teams, and provide development plans for improvement; Coordinate and execute training, communication, account servicing, marketing material, and payments at the retail store