Job Details

Vacation Planning Support Representative

We are seeking a detail-oriented and customer-focused vacation planning support representative to assist clients with researching, coordinating, and organizing travel experiences. This fully remote role supports the vacation planning process from initial inquiry through confirmed reservations.

This is an entry-level opportunity. No prior travel industry experience is required. Structured training and ongoing mentorship are provided.

Key responsibilities include:

• Assisting clients with researching destinations, resorts, cruises, and vacation packages
• Providing support during the reservation and confirmation process
• Communicating clearly with clients regarding travel details, timelines, and requirements
• Reviewing booking information to ensure accuracy and completeness
• Maintaining organized records of client preferences and itineraries
• Providing follow-up support before and after travel

Qualifications include:

• Strong written and verbal communication skills
• Comfortable using online systems and digital platforms
• Organized with strong attention to detail
• Self-motivated and able to manage responsibilities independently in a remote setting
• Customer service, hospitality, or administrative experience is beneficial but not required

What we provide:

• Structured onboarding and training program
• Access to travel booking platforms and supplier resources
• Flexible remote work environment
• Supportive and collaborative team culture

Ideal candidates are individuals exploring the travel industry for the first time, career changers seeking a flexible remote role, or professionals who enjoy helping others plan meaningful experiences.

$50,000 - $65,000 a year