Delaware North - - Responsibilities: Operate a motorized vehicle when necessary; provide cash escorts as needed.; Greet guests positively and timely, treating each person as an individual and in a professional manner.; Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guests good will.; Observe, handle, and report procedural violations and illegal activity.; Ensure that identification is checked for proper admittance to the gaming floor.