Job Details

[Customer Service / Remote] - Anywhere in U.S. / Medical, dental & vision / 401k match / PTO / Training and equipment provided - As a Customer Care Associate at Health Advocate, you will: Provide excellent customer service and support to clients through phone and email; Resolve customer inquiries and concerns in a timely and professional manner; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with team members to ensure customer satisfaction and efficient problem-solving; Utilize various software systems and databases to accurately document and retrieve customer information; Continuously seek opportunities to improve customer experience and provide feedback to management for process improvement...Hiring Immediately >>