Job Details
Front Desk Agent
2026-02-17 Luminous Hotel Management Elkview,WV
Description:
La Quinta Inn & Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Company Information
La Quinta Inn & Suites by Wyndham Elkview - Charleston NE is a mid-scale hospitality property serving both business and leisure travelers in the greater Charleston, West Virginia area. Conveniently located off Interstate 79, the hotel provides modern accommodations, complimentary breakfast, free Wi-Fi, and on-site fitness and business facilities. The property operates as part of the Wyndham Hotels & Resorts portfolio, emphasizing comfortable stays, value-driven amenities, and pet-friendly lodging. Its proximity to Charleston's business district and regional attractions positions it as a convenient lodging option for corporate guests, families, and event groups.
Description
Front Desk Agent - Full Time - $10-$13/hr - La Quinta Inn & Suites - Elkview, WV
La Quinta Inn & Suites is hiring a dependable and guest-focused Front Desk Agent to join our team in Elkview, WV. If you enjoy providing excellent customer service and creating a welcoming experience for guests, we'd love to meet you.
Pay: $10-$13 per hour (based on experience)
Schedule: Full-time or Part-time available
Shift: Morning, evening, weekend, and holiday availability required
Location: On-site (not remote)
Job Summary
The Front Desk Agent is responsible for greeting guests, managing reservations, processing check-ins and check-outs, and ensuring a positive guest experience from arrival to departure.
Responsibilities
- Welcome guests in a professional and friendly manner
- Check guests in and out using the property management system
- Answer phone calls and respond to guest inquiries
- Process payments and handle cash/credit transactions accurately
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
- High school diploma or equivalent
- 1+ year of customer service experience preferred (hotel experience a plus)
- Strong communication and problem-solving skills
- Basic computer skills
- Ability to stand for extended periods
- Reliable transportation to and from work
- Paid time off
- Employee hotel discounts
- Opportunities for advancement
- Ability to stand for 6-8 hours
- Ability to lift up to 25 pounds
La Quinta Inn & Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
- High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
Company Information
La Quinta Inn & Suites by Wyndham Elkview - Charleston NE is a mid-scale hospitality property serving both business and leisure travelers in the greater Charleston, West Virginia area. Conveniently located off Interstate 79, the hotel provides modern accommodations, complimentary breakfast, free Wi-Fi, and on-site fitness and business facilities. The property operates as part of the Wyndham Hotels & Resorts portfolio, emphasizing comfortable stays, value-driven amenities, and pet-friendly lodging. Its proximity to Charleston's business district and regional attractions positions it as a convenient lodging option for corporate guests, families, and event groups.