Job Details

Job Description

Oracle Cloud Infrastructure

Join Our 24/7 Data Center Team!

Oracle Cloud Infrastructure (OCI) offers an exciting opportunity to engage in operations, maintenance, and expansion of cloud services on a significant scale. If you are passionate about cutting-edge technology and interested in overcoming some of the world's biggest challenges, we encourage you to apply and become part of our dynamic team!

Your Responsibilities:

• Install and configure enterprise servers and cabling infrastructure.
• Manage rack installations including placing components, cabling, powering up, and handing servers over to provisioning teams.
• Perform deinstallation of racks by safely removing cabling and rack components.
• Handle hardware break/fix tasks involving Field Replaceable Units (FRUs).
• Troubleshoot and fix Telco connectivity issues.
• Diagnose and replace network switch equipment as necessary.
• Utilize a ticketing system to communicate with various internal Oracle Cloud service teams.
• Document all activities and create or modify Standard Operating Procedures (SOPs).
• Manage structured cabling, labeling, and troubleshoot fiber, copper, and telecom cables.
• Be capable of executing small projects independently and collaborate with your manager on larger projects.

Key Requirements:

• Strong knowledge of server, storage, and network hardware.
• Genuine eagerness to learn new data center concepts.
• Excellent verbal and written communication skills.
• Meticulous attention to detail and a focus on quality assurance.
• Availability for weekend and holiday shifts as required.
• Minimum of 3 years in an IT environment.
• Experience in inventory management, including ordering and shipping server parts.
• Readiness to take on-call shifts and respond to critical incidents as needed.
• Ability to escalate issues to senior staff and management when necessary.
• Familiarity with IT hardware concepts including RAID, SAN, SCSI, Linux/Unix.
• Knowledge of trunk infrastructure is an advantage.

Preferred Qualifications:

• A 2-year or 4-year degree, or equivalent experience in a related field.
• 1 year+ experience in structured cabling (copper/fiber), testing cables, and understanding cooling and electrical systems in data centers.

Oracle is committed to an inclusive workplace and provides reasonable accommodations for individuals with disabilities throughout the application process. We encourage you to request any needed accommodations.

Why Join Us?

Oracle is a global leader in cloud solutions, leveraging tomorrow's technology to face today's challenges. For over 40 years, we've partnered with industry leaders across various sectors, consistently operating with integrity. We offer a work environment that prioritizes innovation and inclusion, backed by competitive benefits and opportunities for professional growth.

Compensation:

The hiring range for this position is from $27.07 to $54.13 per hour, corresponding to an annual salary from $56,300 to $112,600. Candidates are placed based on various factors including experience and market conditions.

Comprehensive Benefits:

1. Medical, dental, and vision insurance.
2. Disability and life insurance.
3. Flexible Spending Accounts for healthcare and dependent care.
4. 401(k) plan with company matching.
5. Generous paid time off policy and 11 paid holidays.
6. Paid sick leave and parental leave.
7. Employee Stock Purchase Plan.