Job Details

divh2Room Attendant/h2pThe Room Attendant works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction./ppstrongDuties and Responsibilities/strong:/pulliDeliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards./liliRespond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction./liliClean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc./liliNotify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures./liliWhen assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor./liliMinimize waste of supplies and amenities within all areas of housekeeping./liliMay regularly assist with deep cleaning projects./liliReport needed repairs or unsafe conditions to supervisor./liliHandle all lost and found items according to established procedures./liliPromote teamwork and quality service through daily communication and coordination with other shifts and departmental management./liliEnsure compliance with federal, state and local laws regarding health and safety services./liliPerform other duties as assigned./li/ulpstrongQualifications and Requirements/strong:/pulliSome previous housekeeping experience preferred./liliPrevious background from the extended stay industry preferred./liliAbility to speak, read, and write fluent English is preferred; other languages beneficial./liliBasic reading, writing and mathematical abilities are preferred./liliFrequently standing up, bending, climbing, kneeling, and moving about the facility./liliCarrying, lifting or pulling items weighing up to 75 pounds./liliWill be required to regularly use commercial cleaning chemicals./liliWill be required to work mornings, evening, weekends, and holidays./li/ulpstrongBenefits/strong:/pulliMedical, Dental and Vision Insurance/liliHealth Savings Account with Company Match/lili401(k) Retirement Plan with Company Match/liliPaid Vacation and Sick Days/liliSonesta Hotel Discounts/liliEducational Assistance/liliPaid Parental Leave/liliCompany Paid Life Insurance/liliCompany Paid Short Term and Long Term Disability Insurance/liliVarious Employee Perks and Discounts/liliHospital Indemnity/liliCritical Illness Insurance/liliAccident Insurance/li/ulpSonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law./ppUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered./p/div