Job Details

We are seeking a dedicated and experienced Administrative Assistant to join our team at Retina Consultants. This role involves handling a wide range of tasks, from basic clerical duties to more complex administrative responsibilities, and often includes managing schedules, correspondence, and databases. This candidate will also handle some basic HR responsibilities. The ideal candidate will provide essential support to the medical office by managing administrative tasks, ensuring smooth operations, and delivering excellent patient service.

Duties

• General Office Support: Answering phones, managing correspondence (email, mail, faxes), scheduling appointments and meetings, maintaining filing systems, and ordering office supplies.
• HR Tasks: Assist with onboarding new employees, maintaining employee records, coordinating training sessions, and handling basic HR inquiries.
• Document Management: Creating, editing, and formatting documents, reports, and presentations; managing databases and spreadsheets.
• Record Keeping: Maintaining accurate records and files, both electronic and physical.
• Problem Solving: Addressing day-to-day issues and troubleshooting problems as they arise.
• Event Coordination: Assisting with the planning and execution of meetings, conferences, and other employee events.
• Communication: Facilitate clear and effective communication between patients, medical staff, co-workers, and external parties.
• Support: Providing support to other team members, including executives, as needed.
• Calendar Management: Managing calendars, scheduling appointments, and coordinating travel arrangements.

• High school diploma or equivalent; additional certifications in office administration or related fields preferred.
• A minimum of 5 years of related experience, preferably in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and EHR systems.
• Experience with basic HR tasks and familiarity with HR software is a plus.

• Excellent communication (both written and verbal) and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information, including HIPAA info.
• Attention to detail for tasks such as data entry, document preparation, and record keeping.
• Ability to manage time efficiently and prioritize tasks/meet deadlines.
• Ability to be flexible and adaptable to changing priorities and tasks.
• Ability to follow attendance and punctuality expectations (including evening or weekend hours as needed)
• Must be able to travel to various satellite offices

• Travel to satellite offices will be required when hired in the Charleston office (all offices within an hour)
• Benefits to include: Paid Time Off, Medical, Dental and Vision insurance (premiums paid by employer!), 401(k) and profit sharing plan