Job Details

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Workplace Experience Coordinator
Charleston, WV (Onsite)
4+ Month Contract (Possible extension)
Work Schedule: Monday to Friday, 8 AM - 5 PM

As a Workplace Experience Coordinator, you will be the first point of contact for all individuals entering the facility, ensuring a welcoming and professional environment. You'll support daily operations, coordinate services, and contribute to a positive workplace experience.

Typical Day-to-Day Responsibilities

• Greet visitors and issue visitor/parking passes while following security protocols
• Answer phone calls professionally and create presentations for various-sized groups
• Arrange and confirm recreational, dining, and business activities upon request
• Manage janitorial and maintenance work orders as needed
• Coordinate workplace services including mail, office supplies, and onboarding
• Address inquiries or complaints with a customer service-driven approach
• Organize and manage on-site events including setup, teardown, and supply delivery
• Follow property-specific security and emergency procedures
• Coordinate with vendors supplying services or goods
• Communicate detailed information within the team and follow manager instructions
• Use existing procedures to solve straightforward problems with limited discretion

Must-Have Skills

• Proven hospitality experience in fast-paced environments
• Professional demeanor under pressure
• Passion for creating welcoming guest experiences
• Clear, empathetic, and confident communication skills
• Strong attention to detail in service, presentation, and documentation
• Organizational skills with a proactive mindset
• Ability to follow established work routines and standards

Qualifications

• Minimum 2+ years in workplace coordination or related industries
• High School Diploma or GED
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Basic computer literacy

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.