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WV Departments of Health, Health Facilities, and Human Services provided pay range

This range is provided by WV Departments of Health, Health Facilities, and Human Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$32,862.00/yr - $56,373.00/yr

Direct message the job poster from WV Departments of Health, Health Facilities, and Human Services

Kimberly Boyle, SHRM-CP, SHRM TA Specialty Credential

Talent Acquisition Specialist at West Virginia Departments of Health, Health Facilities and Human Services

About the Role

The Office of Health Facility Licensure and Certification (OHFLAC) is seeking a detail-oriented professional to join our team as a Nursing Home Program Coordinator. In this role, you will support the Nursing Home Program (NHP) by facilitating problem resolution, ensuring compliance with state and federal regulations, and serving as a key point of contact for providers and partner agencies. This position offers the opportunity to work on complex and sensitive matters that directly impact the quality of care for nursing home residents.

Nature of Work

Under general supervision of the Program Manager, this position performs administrative oversight and coordination for the Nursing Home Program. Work includes facilitating resolution of issues, ensuring compliance with regulatory requirements, and providing first-level triage of complaints. Many complaints involve complex individual situations and sensitive legal matters that require timely, accurate action to meet mandated investigation timeframes.

Duties and Responsibilities:

• Conducts initial triage of complaints to determine appropriate follow-up actions, ensuring adherence to maximum timeframes for on-site investigations.
• Processes nursing home license applications; communicates with providers to explain procedures, clarify requirements, and request additional information as needed.
• Serves as a liaison with state, federal, and local agencies, as well as program stakeholders, to communicate procedural changes, interpret guidelines, and respond to inquiries.

Minimum Qualifications:

Training: Graduation from an accredited four-year college or university.

• Substitution: Full-time or equivalent part-time paid experience in paraprofessional or responsible clerical work at a level consistent with the work performed by an Office Assistant III and which required application of state and federal laws and/or guidelines, may be substituted for the required training on a year-for-year basis.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Tuition assistance

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