Job Details

Electronic Accounts Specialist - Huntington

Join to apply for the Electronic Accounts Specialist - Huntington role at City National Bank

Electronic Accounts Specialist - Huntington

4 days ago Be among the first 25 applicants

Join to apply for the Electronic Accounts Specialist - Huntington role at City National Bank

Get AI-powered advice on this job and more exclusive features.

Summary Description

The Electronic Accounts Specialists are responsible for supporting and monitoring electronic accounts and processes including but not limited to ATMs, debit cards, online account openings and Remote Deposit Anywhere (RDA.) Individual team members may be assigned specific areas of responsibility within the scope of the position. For instance some members may be more focused on ATM support and fraud monitoring while others are more focused on support of online account applications and RDA transactions.

Summary Description

The Electronic Accounts Specialists are responsible for supporting and monitoring electronic accounts and processes including but not limited to ATMs, debit cards, online account openings and Remote Deposit Anywhere (RDA.) Individual team members may be assigned specific areas of responsibility within the scope of the position. For instance some members may be more focused on ATM support and fraud monitoring while others are more focused on support of online account applications and RDA transactions.

Essential Functions

• Support branches timely and appropriately through city support and triage calls on all online products, debit cards and ATM's.
• Review suspicious activity reports for fraudulent activity and react as required.
• Proactively identify and review fraud trends to take action accordingly.
• Review MasterCard alerts daily for compromised cards.
• Research and process customer disputes according to Reg. E guidelines, consulting with management on exceptional situations.
• Collaborate and consult with authorities, merchants, vendors and management to formulate the best decisions.
• Electronic monitoring of all ATMs, coordinating resolutions through branch personnel or ATM service vendors, including review of deposits on smart ATMs.
• Work with ATM vendors on the American Disabilities Act compliance requirements.
• Complete check card maintenance queue daily.
• Process Returned Mail in an attempt to correct any address issues.
• Process network totals to corresponding general ledger accounts.
• Serve as backup for the online banking daily responsibilities.
• Serve as primary or back up for processing all online new account applications, including sending and archiving documents, CIP review, preparing adverse action notices and all other online account opening daily responsibilities.
• Serve as primary or back up for reviewing all mobile check deposits (Remote Deposit Anywhere) according to guidelines set in our mobile agreement.
• Serve as primary or back up to remove or add customers access to mobile check deposit according to our risk procedures for the RDA product.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

• Bachelor's or Associate's degree in related field preferred.
• 1 to 3 years banking or fraud detection experience preferred.
• Work is generally performed indoors in environmentally controlled conditions
• Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying light items in the course of the work
  
  

• Ability to use Microsoft Office products and learn multiple software applications
• Independent problem solving skills
• Strong attention to detail
• Excellent interpersonal skills
• Excellent keyboard skills, 10-key touch skills preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Banking

Referrals increase your chances of interviewing at City National Bank by 2x

Get notified about new Electronic Specialist jobs in Cross Lanes, WV.

Electronic Accounts Specialist - Huntington

Retail Display Installer - Electronics - Part Time

Charleston, WV $5,250.00-$10,000.00 2 weeks ago

Appliance & Electronics Technician Repairs Service

Front-End Engineer, Accessibility Specialist (Remote)

Charleston, WV $110,000.00-$180,000.00 2 weeks ago

Electrical Engineer VII - Division Manager

Staff Engineer - Finance Data Specialist (Remote)

Charleston, WV $115,000.00-$260,000.00 3 days ago

Staff Engineer - Finance Data Specialist (Remote)

Charleston, WV $115,000.00-$260,000.00 3 days ago

Charleston, WV $110,000.00-$120,000.00 1 month ago

Electrical Distribution Project Engineer *

Senior Electrical Engineer - Battery Energy Storage Systems (BESS)

SAP - SuccessFactors Employee Central - Senior - Location OPEN

Charleston, WV $102,500.00-$187,900.00 4 days ago

Charleston, WV $124,300.00-$227,900.00 1 week ago

SAP - SuccessFactors Compensation - Senior - Location OPEN

Charleston, WV $102,500.00-$187,900.00 1 week ago

SAP - SuccessFactors Payroll - Senior - Consulting - Location OPEN

Charleston, WV $101,500.00-$186,000.00 1 week ago

Oracle Services - Oracle Applications Technical Consultant - Senior - Tech Cons - Open Location

Charleston, WV $102,500.00-$187,900.00 3 weeks ago

Charleston, WV $105,800.00-$174,800.00 2 weeks ago

Charleston, WV $135,000.00-$215,000.00 1 week ago

SAP - Tech/Arch - Integrations Senior - Consulting - Open Location

Charleston, WV $101,500.00-$186,000.00 6 days ago

Charleston, WV $77,500.00-$140,900.00 1 week ago

SAP - SuccessFactors Integration - Senior - Location OPEN

Charleston, WV $102,500.00-$187,900.00 5 days ago

Charleston, WV $101,500.00-$186,000.00 1 week ago

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.