Job Details

Join the dynamic Information Technology team at Rubrik, where we are pivotal in shaping business processes, enhancing employee experiences, and leveraging technology to propel our organization beyond $1B. Our team is dedicated to driving operational efficiency by centralizing Infrastructure, Technology, and Data management. With a focus on security, our IT team ensures robust software development lifecycle processes and governance, making us the first champions of Rubrik's engineering innovations.

In this role, you will have a hands-on opportunity to:

• Provide day-to-day support for Salesforce, addressing bug fixes and user inquiries.
• Act as the main contact point for all Salesforce-related needs on the GovCloud.
• Collaborate with the customer support team to assist with SFDC requirements during PST hours.
• Support end users in data extraction, reporting, KPIs, and dashboard creation.
• Conduct unit testing for bug fixes and system improvements.
• Monitor and maintain integrations between Salesforce and other applications.
• Engage with third-party vendors to provide timely technical support and troubleshoot any issues.
• Stay updated with Salesforce updates, customizations, and integrations.
• Collaborate with cross-functional teams to address business system challenges.

To succeed in this role, you should have:

• 6+ years of experience in Salesforce development and administration.
• Experience with Sales and Service Cloud.
• Proficiency in CI/CD DevOps tools, including Visual Studio Code, Git, Bitbucket, and Jira.
• Strong troubleshooting skills in Salesforce, particularly around data visibility, Apex programming, and integration methods.
• Hands-on experience with Force.com tools and technologies including Apex, Lightning Web Components, and SOQL.
• Excellent communication skills for effective collaboration with global teams.
• Knowledge of backend JavaScript is a plus, along with experience in ticketing systems like JIRA.
• Preferred experience with SOX or ITGC regulations.
• A Bachelor's Degree in Computer Science.

Security and Privacy Responsibilities:

This position plays a crucial role in upholding the security and privacy standards essential for protecting U.S. Federal Government interests:

• Adhere to system-specific security policies and procedures.
• Safeguard data and individual privacy in compliance with relevant regulations.
• Participate in ongoing training and comply with service obligations.
• Promptly report security issues and assist in investigations as required.
• Support managed changes and engage in vulnerability remediation efforts.
• Work closely with the Information Security team to enhance security controls.

Position Risk Designation:

This role is categorized as Non-Sensitive, Low Risk, Tier 1, and might require completion of a Standard Form 85 and undergo a Tier 1 Investigation based on data access requirements.

The minimum and maximum salary range for this role is as follows:

• Pay Range (San Francisco Bay Area, Washington D.C. Metro, New York City): $122,600 - $183,800 USD
• Pay Range (All other U.S. locations/remote): $110,300 - $165,500 USD

At Rubrik, we are on a mission to secure the world's data, helping organizations fortify against cyber threats and operational disruptions through innovative solutions. Our commitment to inclusion promotes a culture where everyone feels valued and has equal access to opportunities for growth. Join us in making a difference!