Job Details

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As a Project Manager specializing in Crime Lab and Medical Examiner Software, your primary responsibility is to oversee the planning, execution, and delivery of software solutions tailored to the needs of crime laboratories and medical examiner offices. You will coordinate interdisciplinary teams, manage project timelines, and ensure successful implementation of software applications designed to enhance forensic investigations. Our goal is to deliver an exceptional experience that turns new customers into Forensic Advantage evangelists and lifelong clients.

What You'll Do

• Lead end-to-end software implementation projects for forensic labs and medical examiner customers.
• Manage project scope, schedules, budgets, resources, and risks across multiple projects.
• Communicate proactively with internal teams and external stakeholders for alignment and transparency.
• Drive project decisions, resolve conflicts, and negotiate trade-offs to keep projects on track.
• Conduct regular project reporting (KPIs, financials, status updates) for customers and leadership.
• Forecast project delivery timelines and financials monthly, quarterly, and yearly.
• Create customer-facing status reports and manage change orders as needed.
• Manage invoicing milestones and project financials to support cash flow.
• Lead post-implementation reviews to identify lessons learned and improve processes.
• Contribute to evolving project delivery practices within the team.

What You Bring To The Team

• 5+ years of project management experience in software or enterprise systems.
• Proven ability to manage customer-facing projects with multiple stakeholders.
• Strong leadership, communication, negotiation, and conflict-resolution skills.
• Ability to manage priorities and resources in a matrixed environment.
• Experience with contract negotiations and customer management.
• Familiarity with software implementation methodologies and client relationships.
• Proficiency with Microsoft Project, Excel, PowerPoint, Visio, and SharePoint.

Bonus Points For

• Experience in forensic science or medical examiner environments.
• PMP certification (or in progress).
• Knowledge of criminal justice workflows and laboratory systems.
• Customer-first approach and strong analytical skills.
• Ability to work independently and remotely.
• Familiarity with Wrike Project Management Software.
• Excellent customer service skills.

What You'll Get

• 3 weeks' vacation + 5 personal days.
• Comprehensive benefits from day one: Medical, Dental, Vision.
• Employee stock ownership plan and 401k matching.
• Lifestyle rewards program.
• Remote-first flexibility.
• Opportunity to make a difference in Forensic Science.

Location/Travel

• This is a remote position. Travel may be required, typically less than 25%, depending on projects.

Additional Details

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Project Management and IT.
• Industry: Software Development.