Job Details

LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America. We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best. Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. ABOUT THIS OPPORTUNITY Role Profile Position: VMI (Vendor Managed Inventory) Specialist Job Location: Charleston, WV Job Type: Full-Time Status: Non-Exempt Summary of the Role This position will be responsible for maintaining and growing appropriate inventory at multiple designated customer sites by managing their inventory, providing outstanding customer service, and driving account growth. This position will also help customers understand how LGG Industrial can provide solutions to their business needs. Responsibilities Must maintain 100% commitment to safety policies and procedures, both at LGG Industrial and customer facilities. Ensure product stocking levels by scanning for ordering purposes to help maintain accurate inventory levels Make deliveries of products from the local branch to the customer locations using either a company van or a box truck Receive and stock purchased product in designated customer locations Resolve customer problems promptly to retain and promote customer loyalty Help create new orders by engaging with customers to identify additional product needs Identify continuous improvement opportunities in productivity, process, and cycle time Probe for customer needs during each site visit and works with sales partners to expand company offerings Implement scanning tools in designated customer sites, where needed Spend approximately 60% of time servicing customers in the field at customer sites Serve as the liaison between the Sales Representative, Branch and the customer Enters orders into ERP Performs other related duties as required Skills and Abilities Customer service focused and sales growth oriented Collaboration and problem-solving skills Handle different technical and operational issues Ability to communicate effectively with the customer, customer service reps and account reps in a professional manner, both oral and written Must be able to work independently Good computer skills are a must. Applicants should possess the ability to interact with customers, and team-members in a professional manner Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals. Basic mechanical skills including the use of hand tools. Minimum Qualifications Must be 21 years of age or older A high school diploma or equivalent Must have a valid driver's license and clean driving record Reliable transportation is a must Ability to work overtime, as required Ability to work nights and weekends, as required 1-2 years of warehousing or production experience in an industrial setting 3 years' experience in selling or service environment Inventory control experience is required Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Experience with VMI is highly desired The ability to pull, push, grasp, bend, lift and carry up to 50lbs on a regular basis. Background checks, drug screening may be required (as warranted by Company, Customer or DOT requirements in working on-site and operating equipment) Total Rewards Competitive compensation plan, with a bonus potential Health Benefits: medical, dental, vision, short term and long-term disability available 1st of month following the date of hire 401k with company match Paid vacation, holidays and sick time Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted. We will be accepting applications for this role through May 14, 2025. Employment Type: Full Time