Job Details

Operations Manager

  2024-10-27     City of Charleston, WV     South Charleston,WV  
Description:

General Description: The purpose of this job within the organization is to manage, oversee and direct the day-to-day operational activities and staff of the Street Department.

This job works under general supervision, independently developing work methods and sequences.

Duties and Responsibilities: The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Essential Functions:

Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constitutes.

Fulfills the department's mission by assisting in developing and implementing strategic goals and objectives that are linked to the City's vision.

Establishes expectations, monitors and evaluates the performance of subordinate employees.

Organizes and assigns work details and tasks; distributes daily assignments, and maintains direct communication with crew leaders for all shifts to ensure efficient and effective tasks of crews are completed.

Performs on-site job visits and inspections.

Assists Deputy Director in developing operational and staffing plans for snow removal, paving, special events, or other activities as needed.

Makes suggestions on hiring, discipline, promotion, and other personnel management functions.

Minimum Education and Experience Requirements:

Requires a High School Diploma or GED and six (6) years of experience in management, leadership, financial/operational analysis, project management, or other closely related field; or any equivalent combination of education, training, and/or experience providing the requisite knowledge, skills and abilities to successfully perform the job.

Special Certifications and Licenses:

West Virginia Driver's License

Knowledge, Skills and Abilities: In order to provide efficient and effective services, the City seeks team members who possess the following core competencies that are aligned with the City's vision: Accountability - takes responsibility for own actions; Adaptability - responds positively to change; Communications - listens, speaks and/or writes in a clear, concise and respectful manner; Initiative - takes proactive action to complete work or resolve issues; Judgment & Decision Making - evaluates issues and makes sound factual decisions; Customer Service - provides courteous, accessible and quality assistance to internal and external customers; Professional Development - seeks opportunities to enhance technical skills and job knowledge; Teamwork and Cooperation - collaborates with other team members to fulfill the City's vision and achieve departmental goals and strategic objectives; Leadership - effectively manages and guides group efforts; tracks team progress, adequately anticipates roadblocks, and changes course as needed to achieve team goals; Performance Management - clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance.

Additional Qualifications:

Must have the ability to provide documentation verifying legal work status.

Ability to read and speak the English language proficiently in order to communicate and interact with others; to understand and interpret safety instructions; and to respond to internal and external inquiries.

Ability to understand and comply with City and departmental guidelines, policies, procedures and expectations.

Salary & Benefits: The City offers an excellent compensation and benefits package including a competitive salary and access to a full range of fringe benefits including health, vision, dental, disability and life insurance; the PERS (State) Retirement program; 457 deferred compensation plan and a generous paid leave (vacation and sick leave) plan.

EEO: The City of Charleston provides equal employment opportunities (EEO) to all current employees and new applicants for employment without regard to sex, race, color, age, national origin, ancestry, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.


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