This position is Fully remote Job title: Healthcare Call Center Agents Pay Rate: $16/hr on W2 without benefits This is a W2 contract Interview Process: Phone interview Hiring Process: Paperwork + Background check + Drug Test
Job Description:
Knowledge of US Healthcare and basic insurance terminologies. Preferable experience in Medicare Customer Service
Answering inbound calls and make Outbound calls related to Policy benefits, eligibility, claim status, check status etc and meets process targets assigned from time to time.ยง Basic Computer Skills, Excellent communication skills and comprehension skills
Willingness to work in shifts between 8am - 8pm (shift differential will be provided)
To maintain Quality as per process requirement
To achieve assigned production targets on regular basis
Display high levels of professionalism in the work delivered and overall conduct
To maintain confidentiality of work done while in office or WFH environment
Regular attendance is mandatory
What are the top Must Haves for this role?
Must have a minimum 1 year experience in a high-volume inbound Call Center environment with strong customer service skills
Must be computer literate and able to multi-task - i.e. document call experience while using the Quality Program.
Typing 35/wpm required
Excellent communication and interpersonal skills.
Must have High school Diploma or GED
Requirements:
MEDCARE Advantage Plan Part D - required
QNXT experience (preferred)
Call center experience and knowledge
Benefits:
Equipment will be provided
All training is paid
Get paid on every Friday
Thanks & Regards,
Harry Recruiter Reqroute, Inc Recruiting solutions for the digital world
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )
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