Job Details

Job Description:

Responsibilities:

• Provides on-going multi-computer site support for Middleware Software activities associated with the installation, upgrading, testing, and maintenance of Middleware software and hardware in a multiple server and multiple network operating system environments.
• Follows detailed work plans for both installation and continuing maintenance. Conducts tests and monitors new installations.
• dvanced level position is recognized as an advanced contributor and subject matter expert in field.
• Knowledge: Advanced knowledge pertaining to concepts and principles in functional area.
• General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and technologies.
• Communications: Excellent organizational and communication skills, creativity, attention to detail (compliance), and negotiation skills to interpret results, develop communications and recommend improvements.
• ble to present information within all settings in a credible, confident and influential manner.
• Communicates in a concise, direct and purposeful way.
• Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service-oriented manner.
• Risk Management: [The individual] is responsible for understanding and applying risk management discipline in decision making, and contributing to Candidate's or Candidate's function`s risk management.
• Decision Making: Works independently on broad assignments or under general directions as to scope or objectives.
• Makes decisions within established or widely accepted standards.
• chieves assigned/planned results by decisions and actions based on professional methods, training, business principles, and practical experience.

• Provides advanced technical, ongoing support of Middleware.
• Oversees the installation, upgrade, testing and maintenance of multiple server and network operating system environments.
• Oversees installation and deployment of security patches across the server environment and ensures adherence to change control policies.
• Reviews and implements technical standards and procedures.
• Oversees the monitoring and tuning on a regular basis.
• Produces statistics on performance and is responsible for identifying and resolving performance problems.
• Ensures problem resolution.
• Reviews research and testing and recommendations.
• Performs other related duties as assigned.
• Working Conditions: Will require the use of standard office equipment such as computers, phones, photocopiers, etc.
• Physical Demands( Due to nature of job):
• The candidate should be able to lift 20 pounds with assistance.
• Hours of Work: May require extended work hours.
• Occasional travel including overnight stays may be necessary.
• May be subject to on-call and call back as needed.
• May be exposed to moderate noise from equipment.
• Bachelors Degree or equivalent experience/Masters Degree may be preferred with 10+ years of relevant work experience.