Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
Process additional administrative, bookkeeping. and accounting procedures as required
Ensure all guests feel they are having an exceptional experience at the property
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications
Experience in the hospitality industry or guest services is preferred, but not required
Overnight shift; requires flexible hours
Some college is preferred but a high school diploma or equivalent is required
Proficiency with computers is required; experience with reservation and accounting software is desired
Outstanding communication skills and excellent customer service skills are required