Job Details

Addison Group is seeking a Service Desk Specialist II in Charleston, WV, to provide Tier 2 support for clients, resolving desktop hardware and software issues. This critical role involves strong client communication, efficient problem-solving, and maintaining high levels of client satisfaction.The ideal candidate will have 2-5 years of relevant IT experience, strong organizational skills, and a Bachelor's degree in a related field. Industry certifications such as CompTIA A+ and Cisco CCNA are highly desirable.#J-18808-Ljbffr