ASM Research, An Accenture Federal Services Company is seeking a Problem Mgmt. Lead in Charleston, WV. The role includes leading the end-to-end problem management function to identify, analyze, and eliminate root causes of IT service incidents. Candidates must have a Bachelor's degree, 8+ years in IT service management, and strong problem management skills. The salary range is $130k - $164,105, and the position involves both technical and interpersonal engagements.#J-18808-Ljbffr